Please read through all my "Terms of Service" to understand the process of working with me.
- If you commission me you are agreeing with my 'Terms of Service'
- If you are commissioning me (HenryJDoe) you are confirming that you are 18+ years old.
- I will NOT sell artwork to minors under any circumstances.
- If you are commissioning me (HenryJDoe) you are confirming that you are 18+ years old.
- All images purchased are for personal, noncommercial use.
Clients can modify their commissions for personal use.
The rights of the produced images are not transfered
to them upon delivery of the commission. - You can post your commission to your galleries,
credit is appreciated, but please do not take credit of my work.
♦ PROCESS ♦ |
♦ PAYMENT ♦
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♦ WORK IN PROGRESS AND UPDATES ♦
- You can check the progress of your commission at any time on my Trello public board: trello.com/b/A5LuQtqX/henryjdoes-commission-queue
- You can request to keep your commission private, and I won't post any public updates. All commissions will go to the public Trello board, if you want to keep it private, let me know before I start working please.
- You always can ask for an update on your commission.
Keep in mind that you can only do that when you have actually paid and that I have other clients and work outside commissions. - I usually send a sketch before i continue but if you want i can give you more updates when requested.
- Remember that a rough sketch is not a finished product, please have patience and keep that in mind.
- You can ask for 2 big changes on the SKETCH (for free). More changes WILL BE CHARGED (+$10 per big change, $15 for a whole different idea) (Examples of big changes: different pose, different characters, different background)
- You can ask for 1 change on the stage of Lineart OR Flat color OR Shading (for free). MORE BIG CHANGES WILL BE CHARGED (+$15 lineart change, +$20 flat color change, +$35 shading change, +$40 full color change)
♦ DELIVERY / WAITING TIMES ♦
- The waiting times may vary on the complexity of the commission.
(I usually take less than a month to deliver, but I try to keep in touch as much as I can) - I'm always in constant communication with my clients, so you can know how your commission is going or to clarify any questions you may have.
- Small drawings take less time than big illustrations.
- I try to work as fast as I can, but if I have issues or problems with the finishing time, I will always let you know.
- EXPRESS commissions will have extra costs. (custom quote based on delivery time, if you have a deadline)
- Express Commissions can be same-day delivery to next day delivery (Depends on the complexity of the commission)
- Express delivery cost 60% extra from the total of the commission.
- I DON'T WORK ON SUNDAYS, so my work schedule is from monday to saturday
- I DON'T ANSWER messages on SUNDAYS.
- YOU CAN send me a message if there's anything urgent I have to know. If you overdo this, it will result in an instant block after your commission is delivered.
♦ REFUNDS AND ALTERATIONS ♦
- Refunds will not be issued on completed images. I will issue partial refunds on images that have already been started. If the commission is cancelled at my discretion, I will issue a full refund. I reserve the right to decline a commission at any time, for any reason.
- IMPORTANT!!! Due Paypal limitations in my country, I can't issue a refund unless I have funds in my Paypal account balance. Paypal balance automatically goes to my bank account every 24 hours, so it may take time to issue a full refund if I don't have the funds in my balance at that time. By commissioning me, you understand and agree this could happen.
- I will NOT edit commissions that are delivered and approved by the client. (Can make changes after the client approved and recieved for an extra cost)
- If you need a refund and I have started (less than 50% of the commission finished) I can give you a partial refund.
- I reserve the right to cancel/ don't accept your commission any time for any reason. and by readig and accepting these terms of service, you agree.
- ABANDONMENT POLICY
- • If for any reason, I can't contact you for more than 1 month, I will consider the project abandoned and WILL NOT issue a refund.
♦ EDIT AND REDRAW POLICY ♦
- I accept redraws if you are not satisfied with the piece offered to you.
However you will have to pay extra to receive a redraw, because that's more time I am spending on your piece. The price would be equivalent to the percentage of changes you want. - MINOR fixes are free (color change, small marking change, etc)
- I will not edit/fix any piece after 2 months of complete commissions. Changes besides that period of time would have an extra fee.
- Mistakes that happened because of a confusing reference/description are not my fault and any further requested changes will be charged.
- You can always say if something is wrong during the working progress when you get the WIPs, after that, changes will cost extra.
If you change your mind during the process - i will not accept any heavy changes for FREE. - ♦ You can't crop out my watermark or signature ♦
- I can offer you a watermark free version if requested. (No extra cost)
- I can't offer higher resolution drawings after the commission is already done since i will not upscale the canvas! So if you need the canvas in a special resolution talk to me before I start.
- I usually work on a 2000x2000px 100-200 dpi files
- If you want a higher resolution for icons or Telegram stickers, please tell me before I start.
♦ CLIENT - ARTIST RIGHTS ♦ |
♦ PRIVACY AND DISTRIBUTION ♦ |
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♦ I WILL NOT DRAW ♦
I WILL NOT DRAW under ANY circumstances the following topics:
BY ACCEPTING THESE TERMS OF SERVICE YOU AGREE WITH THIS.
- Loli/Shota/Underage characters
- Vomit or scat
- Violence towards vulnerable groups, including but not imited to: LGBTQ+, any race, any gender, etc.
- No transphobic stuff. If you use any degradatory terms towards trans people, I will decline your commission and block you. No second chances and this is final.
- Political stuff. I live in Mexico and I don't want to get involved on any political topic that I might not fully understand and get in trouble for. No, under any circumstances.
BY ACCEPTING THESE TERMS OF SERVICE YOU AGREE WITH THIS.
♦ YOU CAN'T ♦
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♦ FINAL DISCLAIMER♦
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